What is Etisalat's eLife AnA Emarati offer?
It's an exclusive giveaway of benefits worth around AED 3000 to Emarati Nationals on eLife 3.0 Value Packs. This offer is applicable for our eLife Value Pack Emarati Nationals, as applicable, and comprises of:
- Free Speed Booster up to 100 Mbps
- Free special landline number
- 2nd home, 50% monthly rental discount (upto AED200)
My nationality is not UAE. Can I avail this benefit?
Sorry; This offer is exclusive to UAE nationality.
I already have a landline number? Can I change this?
Yes; You can change this once free of cost. What's more, we also provide a free change number announcement for 3 months with this. After 3 months, the free change number announcement alone will be removed.
Subsequent number change requests (more than once) will be charged as per the standard rates.
Do I need to subscribe to receive the eLife AnA Emarati Offer?
Yes; Customers of Emarati Nationality have to subscribe to eLife Value Packs to get the eLife AnA Emarati benefits mentioned in this document
I have an standalone eLife landline or eLife broadband or eLife TV. Can I get the eLife AnA Emarati benefits?
Sorry; Benefits are given only to eLife Value Packs. Namely, Basic, Sports, Movies, or Premium.
You can also avail the offer if you are an eLife Lite customer, but, you will only enjoy specific benefits.
I am an eLife Premium Value Pack customer. Why is my free speed booster only providing me with 100Mbps speed?
This promotion only provides a maximum of 100Mbps home broadband speed.
When will the promotion start and end?
This is an ongoing promotion and Emarati customers will continue to enjoy these benefits.
Will my router support the increased speeds being offered as part of the free speed booster?
Nearly all routers on our network support the increased speed. You can check your routers compatibility by calling 101 - our customer service agents will be able to advise on your specific configuration.
I already have an existing speed booster. What happens to this?
Your existing speed booster will be made free. As per current product design, you will not be able to purchase more than one speed booster.
How do I avail the 50% discount on my 2nd home?
You can get 50% rental discount up to a maximum of AED 200 on your second eLife connection. This is applicable only for your second connection and not for any further additional connections. The second eLife connection should be an eLife Lite / 3.0 bundle and should be equal or less than the primary interims rental to avail this discount.
Two or more customers cannot select the same eLife account as the second account.
Will I notice the difference in speed?
Absolutely. For those customers with Etisalat-provided routers, there will be a significant noticeable difference in speed as you will now enjoy double Internet speeds. The maximum speed you will get free as part of eLife AnA Emarati is 100Mbps.
What is the exit penalty?
eLife has a minimum period of hire. If you opt to leave within this, you will be charged an exit penalty as applicable.
As an eLife AnA Emarati customer, this clause will be waived for your subscription.
However:
- Exit charges for devices bought within eLife and also for the devices given as part of the eLife contract will continue to be applicable.
To learn more, contact our customer service representative in our business center / 101
