The new eLife TV experience is a key part of the eLife "Triple Play" bundle. With over 490 TV channels at your fingertips, you're always sure to find something to enjoy. Plus, you can choose from over 15 different packages featuring Sports, Family Entertainment, News and more. If you're looking for great TV entertainment, you came to the right place. The latest shows, movies and sports events, a crystal-clear digital picture with all the extras:
- Recorder
- OnDemand
- Guide
- Catch Up TV

eLife is based on Next Generation Fiber Optic Technology which allows you to receive high quality voice, superfast Internet and a High-Definition TV into one amazing experience. It offers you better picture quality as the picture is completely retained in digital format.

eLife TV is powered by Etisalat's Fiber Optic technology, hence the picture and sound quality is better than your building TV system and more reliable than Satellite TV. Besides elevating you to a new technology eLife TV offers you innumerable other advantages that will change the way you watch television :
- All your selections of TV channels can be made available through the same Set Top Box
- Easy options to relocate / shift
- Uninterrupted Viewing
- Amazing new features such as Recorder, On Demand, Catch-Up TV etc.

A Set-Top-Box (decoder) is required to receive the eLife TV service. The Set-Top-Box is available from Etisalat. You can also access eLife TV services on iPad/iPhone, PCs and Android devices with only an additional monthly access fee.

Packages offered reflect the viewing preferences of residents within the United Arab Emirates. The pricing is very competitive and offers a good entertainment value for the money to our viewers. To see what is offered please click here.

Yes. Satellite and eLife TV services can be used simultaneously on a single TV set. While the satellite / building system can be used as per regular practice, eLife TV gets connected to one of the HDMI / AV inputs of the TV set. Select the specific input from your TV remote to enjoy eLife TV services.

Yes. You will be able to view all the channels even if your TV set has very few channels. The Set Top Box provided by Etisalat enables a large number of channels to be viewed irrespective of the number of channels supported by your TV. However, kindly note that only the channels that you have subscribed to will be available for you to enjoy. You can subscribe to additional TV packages directly from the TV menu.

Yes, you may subscribe to additional connections for a nominal monthly fee plus additional subscription charges for some of the Premium TV packages.

You can create user profiles for the different family members. This allows you to ensure better control. Define or change allowed rating for channels or movies, limit On Demand consumption, create different favorite channel lists and languages for all members of the family.

The Guide is the electronic program guide of eLife TV. It lists the current and upcoming programs on most channels. The Guide allows you to navigate through the menu using the arrow keys, selecting and discovering programming by channels, time and title. Additional information including a brief synopsis of the program you select is also available.

You're busy. We know it. With On Demand, you're no longer ruled by the programming grid. Movies On Demand is like having a video store in your living room. It gives you access to a large collection of movies of every genre. To find out more about On Demand click here

Catch Up TV is a cool feature of eLife TV that allows you to catch up with TV content you may missed form your favourite TV channels. Using your eLife TV remote control you can access the Catch Up TV application, select from the available channels listed and go back in time up to seven days to watch the program you may have missed.

Not all of your favorite channels will be available on Catch Up. So for channels that are not, you will need to use the Recorder to record a program to watch it later. Also programs are available on Catch Up for up to seven days only, so you will need to use the recorder if you want to keep the program for replay, longer than that.

One or two Basic TV packages of your choice is recommended. There are a good number of pay TV channels in every Basic package. eLife TV includes many channels free even before you choose a Basic package subscription. To the free channels and Basic packages you may add any Premium packages or a la carte channels.

Yes temporarily to allow you to pause and rewind/replay. Changing the channel erases this automatic recording to start recording the new channel. While watching a particular TV channel, it is very easy to start impulse recor

Yes. However you will not be able to view the programs that you have recorded if your eLife subscription becomes inactive. Once you utilized the full capacity of hard disk, then older programs will be deleted to record new ones.

High Definition is a greatest advance in television since the arrival of color TV in the 1960s. Until now, TV picture quality has been limited in resolution by the "number of lines" displayed on screen; about 625. This has not changed since TV standards were established. Even the best TV picture broadcast was never sharp and crisp or deep with details due to this limit which was locked-in due to the early TV technology limitations. The new HD standard is a huge step forward. Full HD displays a picture in 1080 lines of resolution so that fine details of a scene or textures and shades of objects are presented well.

No. Only channels that are recorded and broadcast in High Definition will be in HD.

Three things must be present to enjoy HD TV:
- HD content and signal from a broadcaster
- An eLife TV Set Top Box
- An HD-ready or full HD TV screen

The LED, LCD or Plasma TV screens being sold today are offered in these two resolutions mainly due to cost differences. An HD-Ready screen can receive and display HD TV picture with excellent quality and performance. However, when viewed side-by-side to a similar screen that is Full HD, there is a noticeable increase in picture quality due to the higher resolution.

The first and only kids channel that belongs to the children of the UAE. A fantasyland for kids where they can learn, discover, love and laugh. From everyone's lovable cartoon characters to live action, there's something for children of all ages and nationalities. Click here for more information on e-junior and for new features such as kid's online drawing board and much more.

You can make payment through online transfer by using Electronic funds Transfer (EFT) Option to Etisalat account as per below details:

Name of the Beneficiary: The Emirates Telecommunication Corporation (Etisalat)
Bank Name: First Abu Dhabi Bank
Account No.: 1850059750
IBAN No.: AE560350000001850059750
Swift Code: NBADAEAA
Branch Name: Khalidiya Branch
Bank Address: Abu Dhabi, U.A.E

Please do not forget to mention your Etisalat Account No. under the Transfer reason

eLife Double Play is your combined offering of Landline Telephone and Broadband Internet services in one convenient bundled offer. It provides HD voice quality with superfast Internet speeds of up to 30Mbps. eLife bundles have built-in value with the landline service including Caller ID, Voice Mail, and a monthly credit of 20-international call minutes. Your PC is protected against viruses with Norton antivirus, and email accounts are available with generous storage.

All eLife bundles are initially subscribed on a 12-month commitment. Thereafter, the subscription is monthly.

You will enjoy home services will in one convenient bundled account. There are value benefits and cost savings when compared to separate service subscriptions.

Yes. You will be charged whatever free or discounted benefits you have received when you first subscribed.

All eLife bundles include one landline phone connection. Bundles of 16Mb and above have an optional second line, free upon request. The second line is billed separately from your eLife bundle bill and has no built-in credits or free services that are included in the first line.

A router is a device that provides the connection to eLife broadband and wired or wireless access to the Internet and connected devices in a home network. It is not a must, but almost everyone uses a router for the convenience of multiple connections that a home usually requires.

Etisalat offers the latest router models at very reasonable prices, cash or in 12-installments. Routers are also sold in the local market

eSupport is a connection and PC problem solving application with the capability of preventing and resolving many common problems. It's a free tool to solve technical Internet & related PC problems and guides you to what should be done for a fix. eSupport allows computers to become self-repairing devices by having a virtual agent inside which is always ready and active to solve your technical issues and direct you to the correct channel of support.

In order to get eSupport, please visit www.etisalat.ae/esupport and click on Download. Then, click on RUN and follow the wizard

Yes. If you want to access the Internet at a mall, a local coffee shop or public location, you may either connect with the username/password provided by the coffee shop or alternatively, you may use the username and password of the eLife bundle that you subscribed to. A Free monthly Hotspot usage allowance comes with eLife bundles (starting from the 1Mbps) How to use your Free Hotspot Hours:
- Enable the wireless connection in you device
- Select Etisalat as network SSID
- Select eLife Subscribers payment method from the drop down list
- Enter your eLife account User Name & Password
- Click Submit and enjoy surfing Internet

To add your additional email account(s), you may visit http://www.etisalat.ae/myaccount Please login with your eLife username and password and then you may add the extra email accounts that come with your service bundle.

With your eLife broadband service, you receive a free Norton Anti Virus license. You can download your free subscription of the antivirus software from its support page. Visit http://www.etisalat.ae/myaccount and login with your eLife username and password. Click on Secure Desktop Service and install.

The fiber box or Optical Network Terminal "ONT" installed in your residence belongs to Etisalat. It is intended to remain for the use of the next resident. Customers are not allowed to take them away when they move out.

Yes, you can. However, there will be a nominal fee of AED100 for the downgrade. If the downgrade or upgrade happens within a promotional period, (i.e. during the 3-months of discounted rentals) your new speed will be charged at the regular price only.

For your ease of understanding and convenience, you will receive one consolidated bill for all eLife bundled services. The bill summarizes each service and provides details of any usage for each.