Yes, additional charge will apply. You can choose if you want your STB to record your TV programs on the Local PVR Hard Disk or with eLifeTV Plus.

eLife TV now has a new user interface that will allow easy navigation and enhanced content discovery. The new experience also includes more details and information on movies and TV shows including IMDb ratings and the advanced recommendation feature will recommend to you movies and TV shows based on your selected favorites or previous viewership.

The new eLife TV experience is limited to the latest Technicolor- manufactured eLife TV Box (STB). Older boxes do not support this new interface.

These are the channels that are most watched at that particular point in time on eLifeTV over the entire subscriber base. This lists gets updated every 10 to 15 mins.

These are movies and TV shows that are gaining popularity. It includes OnDemand movies, Catch Up content, TV Channels and Video Packs.

This section shows all recommended content from movies, TV shows and Sports based on your previous viewership and is customized for each profile.

What you have watched lately will appear under this section and will include movies, TV shows from OnDemand, Catch Up, Live TV Channels and Video Packs. Each section has a progress bar that shows where you reached in viewing that particular content (for OnDemand, Catch Up and Video Packs) and for Live TV the progress bar will show the status of the program running on the channel (time lapsed).

While Catch TV content will be available under most sections, for specific access to Catch Up TV content, with the menu button on the remote control please select "TV" and then move right using the arrow keys to select "Catch Up". The “date” and “TV channel” selection options will then appear on the screen.

With the menu button on the remote control please select “Movies” and then move right using the arrow keys to select any of the sub sections or simply select Movies and move up / down to view the titles available under each section.

While content from Video Packs is available under most sections, for specific access to Video Packs, with the menu button on the remote control please select "My Media" and then move right using the arrow keys to select "Video Packs".

User profile is a key feature that helps you personalize your experience. Having configured this, you can keep track and customize of all your purchases, bookmarks, last viewed content, recommendations, favorites etc. With multiple users at home, using same set top box, each user can personalize & manage their TV experience better by logging on to their individual profiles.

With the menu button on the remote control please select "Settings" and then you may create new profiles or edit existing profiles. The default profile is Admin and the default password is 1111. Once profiles are created you may simply switch profiles from the top most icon in the menu bar. You can create up to 10 user profiles.

PIN code is an optional feature that is available if you want to protect your profile or rentals. You can enable or disable PIN code requirement from setting page. For each profile you can independently mange PIN code setting for both Login and rentals.

If you lost your admin's profile PIN code, please call "101" and our support agents will help you reset your PIN. However, if you forgot the sub-profile PIN, login with "Admin" profile, go to "Setting", and select the profile you want to reset their PIN code for and simply update the PIN code, and then "Save".

This feature is available for all live TV channels. Please press "OK" on the eLife remote to bring "Channel List", then press "Green Button" on your remote to bring channel filter pop up. Change "All Channels" to "My Subscriptions", then "OK"

This case happens with specific TV manufacturer or models due to compatibility with Dolby Audio. To solve it, please do the following: go to "Setting", then "Preferences", then "Audio Output" and change it to "Stereo".

To fine tune the interface's color to better suit your home setup, please go to "Setting", then "Preferences", then "themes" and select your prefered "Theme".

If you do not have the latest Technicolor Box, you may continue to enjoy the existing user interface.

You may request for an additional eLife TV Box to get access to this new eLife Experience.

- Pause Live TV for up to 120 minutes, then play and resume the paused program.
- Fast-forward your paused program or simply press the stop button to catch-up with Live TV.
- Rewind and repeat your favorite parts of the program. - Pause Live TV for up to 120 minutes, then play and resume the paused program.
- Fast-forward your paused program or simply press the stop button to catch-up with Live TV.
- Rewind and repeat your favorite parts of the program.

This will depend on the type of Set Top Box (STB), but the average is up to 60 hours of video – (Standard & HD combination).

Press "Menu" key on your remote control, then press the Up Arrow Key to launch the system menu, navigate using the left / right arrow keys and select hard disk information.

No, if you change the channel the saved material will be that of the new channel.

No, it will only record the program you are watching.

No you cannot record On Demand.

Yes, the STB will turn on to start recording and turn off when the recording is completed.

No, all of this information will be saved.

Yes, recorded material is stored on your STB's hard drive and watching it does not interfere with recording live TV.