Can I get a website for my personal use?
Yes. Our web hosting packages is designed to suit everyone's needs whether it's for your business or personal use.
What is the minimum knowledge I need, to be able to use the web hosting service?
To use our web hosting service, all you need to know is your Admin user id and password which will be provided to you when you apply for the service. You also need to know how to use the FTP software to upload your web pages to our web hosting servers.
Can you design a website for me?
As an ISP, we only provide web hosting infrastructure to host your web site. We do provide a web site builder, however, to help you build and design your website.
Do you provide assistance on web designing?
At this stage, we do not provide assistance in web designing. However, below are web designing companies that we recommend
1. Advanced Digital Technology
2. Al Ghanem Net Computers LLC
3. Cyber Gear LLC
4. Avanza Solutions ME-LLC
5. Structure IT Solutions 6. Era of Technology
What server side technologies and web database integration does Etisalat web hosting support?
- Pre-written CGI Scripts
- FrontPage 2000 Server Extensions
- Java Servlets
- JSP
- Chili Soft ASP
- Macromedia Flash Generator
- Macromedia Cold Fusion
- PHP
- MySQL Database
Do you provide statistics for my website?
Yes, we provide full WEBALIZER generated statistics that includes Daily Statistics, Hourly statistics, URLs, Entry pages, Exit pages, Sites, Referrers, Search engines, Countries. Statistics are updated daily (at night) to ensure that you always have the most recent statistics.
What is the minimum period of subscription?
One calendar month is the minimum subscription period.
I have applied for the website. How do I know that my site is active? How long will it take to activate it?
Activation usually takes a few minutes, however in some unusual cases it might take longer. To check whether your site is active or not, type your web site address in the Internet browser. If it is active, then it should take you to our default Welcome page.
In Etisalat everything is normally based on the account number. So, do you provide an account number when I apply for web hosting?
Yes. You can ask the sales person who is processing your application to provide you with the account number. The account number will appear on your monthly bill on the bottom left side.
Can I upgrade my web hosting package?
Yes, you can upgrade your web hosting package and your web storage space. To upgrade from one package to another, visit our nearest Etisalat Business / Service centers and fill out a new application form indicating which package you want to upgrade to. There are setup fees to upgrade your package. NOTE: You need to ensure that you back-up your website data as the upgrade process will delete old data.
Is there a downtime during switching packages?
Yes. If you are switching your package, your website will be temporarily down until you upload your website files again to the new home directory. Please ensure that you backup your web site files before you switch packages
Can I get additional web storage beyond what is provided in the package?
Yes. You can order additional web storage space. Please visit our web site for more details on the charges and extra add-on components available.
Do you charge extra for exceeding the data transfer limit? If so, how much?
Yes. There are extra charges per Mb if you exceed the data transfer limit specified for your package.
