To activate Call Forwarding, press *21*, followed by the desired telephone number, and the # key. To deactivate the service, Press #21#.

To activate Call Waiting, press *43#. To deactivate the service, press #43#.

To activate Call Barring, press *33*, followed by your 4-digit password, and the # key. To deactivate the service, press #33*, followed by your 4-digit password, and the # key.

To activate Call Waiting, press *26#. To deactivate the service, press #26#.

To activate FollowMe and Call Forwarding, dial 146 and follow the voice prompts.

To activate Hotline with TimeOut, press *53*, followed by the desired number and the # key. To deactivate the service, press #53#.

To activate Hotline, press *53*, followed by the desired number and the # key. To deactivate the service, press #53#.

To setup a conference call,
i. Call the first party and press the hook or flash button. This puts the current caller on hold, and you will hear a dial tone.
ii. Dial the new number and wait for the call to be answered.
iii. Press the hook or flash button again and wait to hear the dial tone.
iv. Press 3.
v. All three individuals will then be connected in the same conversation

Voice Mail (Al Mersal) Messaging service is an advanced telephone answering service customized to suit unique customer needs especially for those on the move and who spend time out of their homes or offices.

Password is a secret number that protects the security and privacy of messages and mailbox and allows access to authorized persons only. Whenever users access their mailbox from another telephone the system prompts to enter a password.

Initially when the mailbox is being setup, the system will give you the option to create a password from 4 to 6 digits. This has to be remembered and can be changed anytime.

All Etisalat mobile customers can apply for the issue of a new password by visiting the nearest Etisalat Business / Service centre, with a valid identity. The old password will be deactivated and a new password, with 4 digits only will be provided. This can then be changed to 6 digits through the mailbox set-up menu.