What is the default voicemail box password on the voicemail system?
When you dial into voicemail system (123) for the first time from your home phone, you will need to set a new password.
How many messages can I store in the Voicemail box?
15 Voice messages
What is the length (time) of the new voicemail messages?
30 seconds
How long can I save voicemail messages?
You can choose to save for 14 days. System automatically stores only for 3 days.
Can I check my voicemail messages online or using Etisalat App?
Sorry, this feature is currently not available.
Will there be notifications for voicemail messages on the home phone?
Sorry. There is no notification for voicemail messages left on the customer’s home phone.
How do I fast-forward, rewind messages on the new voicemail system?
User can press # to skip the messages and can directly go to the next message.
Can I retrieve a deleted message from the voicemail box, if so, how?
Sorry. Once you delete a voicemail message, it cannot be retrieved.
Is it possible to store a message permanently on the new voicemail system?
After retrieving a Voice message from the system, you can save the voice messages for 3 days only.
I forgot voicemail password. How can I reset it?
Please visit Etisalat Business Center or dial 101 from your home phone to reset the password
What happens if my home phone voicemail box is full ?
When your voice mail box is full and a call is redirected to the system, it overwrites the oldest voicemail message
