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Who can avail of B2B Solution from Etisalat?
Etisalat invites and encourages all its valued large corporate customers to subscribe to this solution as it is expected to enhance their convenience of dealing with Etisalat.
What is the process if my organization wishes to subscribe to B2B Solution?
Kindly contact your Key Account Manager and also fill in the online request form and we will get back to you at the earliest.
What are the Charges for subscribing to B2B Solution?
There are no charges to use this solution as Etisalat has introduced this service free of charge as Value addition to enhance our valued customer's convenience.
Do I pay any annual subscription charges for utilizing B2B Solution?
No, as part of our continuous efforts to enhance services and to provide convenience to our valued customers the site is available free of charge for the customers.
What facilities can I enjoy after subscribing to B2B Solution?
After subscribing to B2B solution, you can enjoy the following facilities:
Online Bill Inquiry & Bill Presentment
Online Bill Payment
Online Wasel Recharge Payments
Online Wasel Renewal O
nline Account management
Online Fault Reporting & Tracking
Online Subscription to Supplementary services
Online Tracking of Applications
Is this solution secure?
Etisalat B2B Solution is secured with the state-of-the-art technologies and each customer is provided Digital certificates to securely access and transact through this solution.
Incase of any queries or assistance whom can we contact?
For assistance or any further inquiries you may please contact:
Your Key Account Manager OR
Write an email to etisalatb2b@etisalat.ae or care@etisalat.ae
What Etisalat services are covered under the B2B Solution?
B2B Solution would allow Corporate organization to manage their following accounts online:
Landline
PABX
Key systems
GSM
Wasel
Internet
ISDN
Business One
Leased Line
ATM
Frame relay
How many staff from my organization can avail of this service?
Once a corporate customer subscribes to this service, they can have any number of their staff obtain access to use this solution. However pre-agreed access hierarchy with management of the corporate customers will control the staff access. i.e. Some staff will be able to view bills, some others will be able to order services and only few specified staff will be allowed to make payments.
